Pakej Jelajah New Zealand - Harga Menarik
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TERMS AND CONDITIONS


Terms and conditions of our packages and services.

RATES

All rates quoted are 15% GST (Goods and Services Tax) inclusive. Rates vary from time to time except those of which booking fees have been received.

DEPOSITS AND PAYMENTS

A deposit of 20% is required as a booking fee for car/MPV packages and 20% deposit for motorhome packages.

Full payment of 80% balance for car/MPV packages must be made within 30 days of arrival date. For motorhome packages, full payment of 80% balance must be made within 40 days of arrival date.

Deposits will not be refunded once all bookings for accommodation and car/MPV/motorhome have been made.

METHODS OF PAYMENT

Payment of deposits can be made via online bank transfer or cash deposit into our bank account in Malaysia.

Full payment of the remaining balance should be made via Telegraphic Transfer (TT) into our New Zealand bank account.

CANCELLATION POLICY

Customers may have to cancel their reservation due to any unforeseen circumstances. It should be noted when accommodation and vehicle reservations were made we have to pay the cost of the bookings to secure the accommodation and vehicle required from our suppliers.  

The terms of our cancellation policy after bookings have been confirmed are as follows:

1)    Accommodation and car/MPV packages
  • Any cancellation made 30 days or more prior to arrival, no extra charges apply. (Deposits will not be refunded)
  • Any cancellation made 20 days or less prior to arrival, an administration fee of RM300 per person apply including the cost charged by our vehicle and accommodation suppliers.
  • Any cancellation made 10 days or less prior to arrival or no show, full rates will apply.


2)    Motorhome packages
  • Any cancellation made 40 days or more prior to arrival, no extra charges apply. (Deposits will not be refunded)
  • Any cancellation made 40 days or less prior to arrival, an administration fee of RM300 per person apply including the cost charged by our vehicle and service suppliers.
  • Any cancellation made 20 days or less prior to arrival or no show, full rates will apply.

We advise our customers to take travel insurance to cover the loss of cancellations.

INSURANCE

We advise our customers to take travel insurance before travelling. Insurance companies have different terms and conditions to protect the traveller. Please check the conditions they provide.

Each of our packages Leisure Package includes Traveller Insurance, which provides comprehensive protection to safeguard any unexpected financial loss throughout the journey.

All vehicles that we provide include maximum insurance provided by our suppliers.

CHANGE OF DATES AND OTHER DETAILS

You may want to change the dates and other details of the package due to personal reasons. Any change of dates and other details of the package which have been agreed upon may incur additional costs.

DISCLAIMER

Ikhlas Tours Limited reserves the right to change package rates from time to time, except packages which have been booked.

If there are any changes in the travel plan that is beyond our control, some services may be offered compensation based on our mutual agreement.

Ikhlas Tours Limited will not be held liable for any claims, fines, infringement or payment resulting from damage to public property or the property of our suppliers due to negligence or violations of any traffic rules and regulations.

SINCERE AND HONEST

In line with our company’s name, the services we offer are based on the principle of sincerity and honesty. We try to give all relevant details about our services and packages. Our products are subject to the New Zealand Fair Trading Act, which focuses on the principle of honesty and fairness in business.

 


TERMA DAN SYARAT
Berikut adalah terma dan syarat-syarat untuk pakej dan perkidmatan yang kami tawarkan;

HARGA

Harga pakej dan perkhidmatan adalah termasuk GST (Goods and Services Tax) pada kadar 15%. Harga pakej dan perkhidmatan ditawarkan berubah dari  masa kesemasa melainkan setelah bayaran tempahan diterima.

BAYARAN PENDAHULUAN

Deposit sebanyak 20% dari jumlah harga pakej diperlukan sebagai bayaran tempahan pakej mengunakan kereta/MPV. Deposit sebanyak 20% untuk tempahan pakej motorhome.

Untuk pakej kereta/MPV, bayaran baki 80% perlu dibuat dalam tempoh 30 hari sebelum tarikh pakej bermula. Untuk pakej motorhome, bayaran akhir 80% perlu dijelaskan dalam tempoh 40 hari sebelum tarikh pakej bermula.

Bayaran deposit tidak akan dikembalikan bila urusan tempahan penginapan dan kereta/MPV/motorhome  telah dibuat.

KAEDAH PEMBAYARAN

Pembayaran deposit boleh dibuat melalui pindahan online/cash deposit ke akaun kami di Malaysia.

Pembayaran penuh hendalah dibuat dengan kaedah Telegrapic Transfer (TT) ke akaun kami di New Zealand.

PEMBATALAN TEMPAHAN

Pelangan mungkin terpaksa membatalkan tempahan pakej atas sebab-sebab yang tidak dapat dielakkan. Perlu diberi perhatian, bila tempahan penginapan dan tempahan kenderaan dibuat, kami telah membayar segala kos tempahan untuk secure penginapan dan kenderaan yang diperlukan dari pembekal kami. Terma pembatalan tempahan pakej (setelah pengesahan booking) adalah seperti berikut;


1)   Pakej penginapan dengan memandu kereta/MPV
  • Sekiranya pembatalan dibuat dalam tempoh melebihi 20 hari dari tarikh pakej; tiada caj lain yang dikenakan. (Bayaran deposit tidak akan dikembalikan)
  • Sekiranya pembatalan dibuat dalam tempoh 1-19 hari sebelum tarikh pakej, caj pentadbiran sebanyak RM300 seoarang dikenakan dan termasuk jumlah caj dikenakan oleh pembekal kenderaan dan penginapan kami.
  • Sekiranya pembatan dibuat kurang dari 10 hari, bayaran penuh dikenakan.

2)   Pakej memandu Motorhome
  • Sekiranya pembatalan dibuat dalam tempoh melebihi 40 hari dari tarikh pakej; tiada caj lain yang dikenakan. (Bayaran deposit tidak akan dikembalikan)
  • Sekiranya pembatalan dibuat dalam tempoh 1-39 hari sebelum tarikh pakej, caj pentadbiran sebanyak RM300 seorang dikenakan dan termasuk jumlah caj dikenakan oleh pembekal kenderaan dan perkhidmatan kami.
  • Sekiranya pembatan dibuat kurang dari 20 hari, bayaran penuh dikenakan.

Kami sarankan pelanggan kami mengambil insuran kembara untuk melindungi kerugian pembatalan tempahan pakej.

INSURAN

Kami menyarankan anda mengambil insurance kembara sebelum memulakan pengembaraan. Syarikat insuran mempunyai pelbagai terma dan syarat untuk melindungi pengembaraan. Harap semak syarat-syarat yang mereka sediakan.

Setiap pakej penuh kami adalah termasuk Traveller Insurance yang mana menyediakan perlindungan comprehensive untuk melindungi kerugian kewangan luar jangka yang tidak dapat dielakkan sepanjang pengembaraan.

Setiap kenderaan yang kami sediakan adalah termasuk insuran maksima yang disediakan oleh pembekal kenderaan kami.

PERUBAHAN TARIKH DAN LAIN-LAIN PERINCIAN PAKEJ

Anda mungkin ingin menukar tarikh dan lain-lain perincian pakej atas alasan tersendiri. Sebarang perubahan dari tarikh dan lain-lain perincian pakej yang telah telah dipersetujui bersama mungkin akan melibatkan kos tambahan yang bakal dikenakan untuk membuat perubahan tersebut.

LAIN-LAIN

Ikhlas Tours Limited berhak membuat perubahan harga pakej dari masa ke semasa, melainkan pakej yang telah ditempah.

Sekiranya terdapat perubahan pada travel plan di mana ianya diluar kawalan kami, sebahagian perkhidmatan yang ditawarkan mungkin akan kami ganti berdasarkan persetujuan bersama.

Ikhlas Tours Limited tidak akan bertanggungjawab atas claim, saman,denda  atau bayaran akibat kerosakan pada harta awam, harta pembekal kami atau lain-lain pihak disebabkan kecuaian, kelalaian atau melanggar peraturan dan undang-undang yang sedia ada.

IKHLAS DAN JUJUR

Selaras dengan nama syarikat kami, perkhidmatan yang kami tawarkan adalah berdasarkan prinsip keikhlasan dan kejujuran. Kami cuba memberikan segala maklumat yang relevan untuk menjelaskan perincian khidmat dan pakej yang kami tawarkan. Sebarang persoalan atau peincian pakej yang perlu penjelasan lanjut boleh diajukan kepada kami. Produk yang kami tawarkan adalah termaktub kepada New Zealand Fair Trading Act yang mana memberi fokus kepada perniagaan berlandaskan prinsip kejujuran dan kesaksamaan dalam urusan perniagaan.



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Call:: +64 2120 91079 / +64 2239 8109
Email: info@ikhlastours.co.nz
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35 Whitney Street, New Windsor,
Auckland, New Zealand

  • Main
  • Leisure Tours
    • North Island >
      • North Island - Mini
      • North Island - Popular
      • North Island - Extra
      • North Island - Super
    • South Island >
      • South Island Mini
      • South Island Popular
      • South Island Extra
      • South Island Super
    • Combo >
      • Combo Island - Mini
      • Combo Island - Popular
      • Combo Island - Extra
      • Combo Island - Super
    • You & Me >
      • North Island - You And Me
      • South Island - You and Me
  • Motorhome
    • Motorhome North
    • Motorhome South
    • Rentals >
      • Request a Booking
  • Travelog
    • North Island >
      • Northland
      • Auckland
      • Waikato
      • Rotorua
      • Taupo
    • South Island >
      • Christchurch
      • Queenstown
      • Te Anau - Milford Sounds
      • Dunedin
    • Travel Tips and Tricks
    • Ikhlas Rentals
    • NZ Mosque Locator
  • Contact